Refund Policy

Last updated: July 2026

At MenoHub SA, we take great pride in creating premium, empowering kits and digital guides to support you through your menopause and perimenopause journey. Because our resources are digital products delivered instantly via internet download, our refund guidelines are tailored accordingly.

All sales of digital products and downloads are final. Because digital files cannot physically be returned, deactivated, or recalled once they are delivered, we are unable to offer refunds, order cancellations, or exchanges.

Accessing Your Purchase

Your download link is automatically generated and sent to the email address provided at checkout immediately after payment is processed. If you do not see your delivery email within 15 minutes, please double-check your spam, junk, or promotions folders, as automated emails can occasionally be misrouted.

Technical Support & Delivery Issues

While all sales are final, your satisfaction and access to your tools is our top priority. We are completely committed to making sure your files reach you securely. Please reach out to us if you encounter any of the following:

  • Your download email has not arrived after checking your spam folders.
  • You accidentally mistyped your email address during the checkout process.
  • You experience a technical issue, a corrupted file link, or difficulty opening/viewing the PDFs on your device.

In any of these instances, our team will gladly verify your order details and manually dispatch fresh, functional file links directly to your correct email address to ensure you can get started seamlessly.

Get in Touch

If you are experiencing a technical issue with your download, or if you have questions about which kit is best suited for your symptoms before making a purchase, please reach out to us via our Contact Page or email us directly at menohubsa@gmail.com.